Utilisation
From Self-sufficiency
For queueing theory, see Utilization.
In relation to access to health care services and in the terminology of Aday and Andersen, utilisation reflects the extent to which "potential access" is converted into "realised access" (Aday & Andersen, 1981).
References
Aday, L.A. and Andersen, R.M., 1981. Equity of access to medical care: a conceptual and empirical overview. Medical Care 19, pp. 4–27.
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